Customer support

Barsetto products are proudly distributed in North America by Koolatron.

Koolatron stands behind every product we sell and are dedicated to providing excellent customer service and support. We value your trust and your satisfaction is important to us. We will be more that happy to assist you with any questions you may have concerning any Koolatron product.


What is covered under warranty?

  • Replacement parts & labor
  • Transportation charges to customer for the repaired product

What is not covered?

  • Damage caused by abuse, accident, misuse, or neglect
  • Transportation of the unit from the customer to Koolatron


Need more info? We are available to assist you Monday to Friday, 8 AM to 5 PM Eastern Time.


We welcome your feedback. Please submit any comments or questions using the form below.



Download the manual for your machine.